All orders Sales tax is refundable. Amounts not directly itemized to products, such as shipping & gift wrap are non-refundable.
Orders without discounts Discount amount is equal to price of product(s) on the original sales invoice.
Orders with discounts Discount amount is calculated based upon the calculation of your order discount plus sales tax (if applicable).
Example - You purchase $48 worth of items and receive a discount of $12 off the total, which is contingent upon you purchasing a certain amount, for a subtotal of $36. Your discount calculation is 25%. You then decide to return $24 worth of items, your discount would be $24 less 25%, for a total of $18.
If you haven’t received a refund after 5 days, please contact us. It may take some time before your refund is officially posted with your payment provider. There is often processing time before a refund is posted.
If your Promotional Code qualifies, your deduction will be displayed in the payment summary. To enter more than one promotional code, enter each code individually in the promotional code box and click “Apply.”
Please note that we reserve the right to cancel orders in the event that an unauthorized promotion code is used.